EMAIL SIGNUP  My Cart   My Account

30-day Satisfaction Guarantee

In Store, online, or on the phone, it's all the same

If you buy anything from Summit Bicycles and it does not meet your expectations, mail or bring it into any of our stores for a refund or exchange within 30 days. See below for detailed explanation. 
Online Returns:
Attn: Online Returns
Summit Bicycles
2046 El Camino Real
Santa Clara, CA95050


Labor & Services

We do our best to ensure the best quality labor experience possible. None the less, we are people just like everyone else, and sometimes we stumble. If we don't meet your expectations, we'll work with you to find the best solution to the issue. If we can't, we will gladly refund your money for the labor. If you would like to return the items, we'll refund for those as well. 

Bontrager Products

All aftermarket Bontrager products are covered under a 30-Day unconditional guarantee. No matter the condition, or reason for return, you can bring back whatever didn't work for you. This policy supersedes all exclusions below.

Worn Clothing

Feel free to try on any clothing you purchase to ensure the right fit. Due to regulations, we are unable to resell some items after wear directly against skin. For this sake, please try on any shorts, bibs, chamois, etc, with underwear on to confirm size. Clothing worn while riding cannot be returned, except for Bontrager products.

Closeout & Special Order Product

Closeouts & special orders are final sale, no returns or refunds. With that said, we are bike riders too, and we get that sometimes things don't work out as anticipated. We are happy to work with you to see if another product or solution will fit. If you have questions, just contact one of our store managers, who will try to find a good solution for both of us.

Damaged Product

Damage, or wear to a product may result in additional charges for refurbishing the item for resale as used or damaged.

Brand Specific Guarantees

Similar to Bontrager, some of the Brands we carry offer additional guarantees. We honor all of their policies and are happy to help process any. Please refer to that brand's website for further explanation.

What your bike shop should be

Summit Bicycles Footer Logo

Email Sign Up

Get the latest news & promotions

Summit Bicycles on FacebookSummit Bicycles on TwitterSummit Bicycles on YouTube